Gardens Backpackers FAQ’s

  • To secure your reservation we require a non-refundable deposit equivalent to the 1st night stay within 7 working days of the original reservation. Provisional bookings not confirmed within 7 working days will automatically be cancelled and made available to other clients.
  • The deposit payment can be made on-line via our secure payment agency – (Ashanti Reservations will send you a link). Alternatively, one can pay by bank deposit from a South African bank. The remaining balance can be settled on arrival in cash or credit card.
  • Cancellation of a booking must be made in writing (via email) and will only take effect once such cancellation has been received by Ashanti Lodge. The 1st night stay deposit paid will be non- refundable, however we will refund any other monies paid provided that the reservation is cancelled/amended prior to 14 days before arrival. If cancelled within 14 days – no refunds will be given.
  • We gladly accept all groups into Ashanti Lodge. We can accommodate groups of up to 25 people, subject to room availability.
  • Any group with more than 10 guests will be considered a group booking. We need to have the details of at least one person that will be the designated tour leader and has a valid credit card.
  • The tour leader agrees to the Ashanti house rules and will be accountable for the group’s actions and charged on that credit card in the event of damage to the property or violation of building codes.
  • A form with contact details will need to be filled in.
  • We require all group bookings to put down the 1st night’s stay as a deposit to secure the reservation.
  • This deposit needs to be paid within one week of making the reservation; otherwise the reservation will be cancelled.
  • The remainder of the balance is due 30 days before arrival.
  • Cancellation of your group reservation or reduction in bed numbers must be sent via email at least 14 days prior to arrival. We will retain the 1st night’s stay deposit.
  • Reservations cancelled or bed numbers reduced with 14 days’ notice or less prior to the arrival date will receive no refund.
  • Rooming list required 14 days prior to arrival.
Ashanti Lodge is situated in the safe neighbourhood of Gardens, which is just a 15 minute walk through the Botanical Gardens to the City Centre.  Have a look here for more info and detailed directions.
Please click here to view all our rates as advertised on our website.
No – only the en-suite room rate includes breakfast.
Breakfast is served upstairs in the Kumasi Cafe.  Prices range from R9 for toast and jam up to R45 for a full cooked breakfast.  We also have an unlimited buffet breakfast available from 7.30am until 11am – this includes tea, coffee, toast, cereals, eggs, juice, fresh fruit salad, ham, cheese, whole fresh fruit and porridge in winter.  The cost for this is currently R65.
Yes, we can arrange a meet-and-greet pick up from the airport for you.  This will cost R250 per journey for up to 4 passengers with baggage which is payable directly to the driver.   Kindly provide your exact flight details including flight number, and we will confirm the arrangements.

If you book your accommodation online via this site, you can book the airport transfer at the same time.

Alternatively, you can take the Airport Shuttle bus from International Arrivals.  The bus will stop at the Civic Centre in the city centre from where you will need to change to the suburban bus to Gardens.  Please click on the MyCiti bus site here for more info.

We have 6 bed and 8 bed room dormitories. The dorms and private rooms in the main building are not en-suite but there are plenty of communal bathrooms for your use. The dorm rooms all have private lockers, individual reading lights, individual safes and fluffy white duvets.
NO. All rooms (including the dormitories) are fully equipped with pillows, pillow cases, sheets and duvets. We suggest you bring your own towel if not staying in an en-suite room, but we do have many available at reception to hire if needed.
Most of our en-suite rooms are in the lovely Ashanti Guest Houses, which are around the corner from the main building and have National Monument status. There is a small kitchen for use in each house and all the rooms are equipped with towels, a tea/coffee station, unlimited wi-fi and satellite television.  All the other facilities are available for your use at Ashanti Lodge Backpackers around the corner.
We have a dedicated Travel Centre at Ashanti Lodge Gardens where you can make all your travel arrangements, book car hire or adventure activities or just chat about where to go and what to do. The centre is open from 08h00 to 16h00 week-day, until 13h00 on Saturdays and closed on Sundays.  When the travel centre is closed, our receptionists should also be able to assist you with day-to-day arrangements.
Yes we do have barbeque facilities and they are available for your use at any time. You may need to buy your own wood or charcoal though!
Yes, we have a large swimming pool at the back of the hostel.
Yes, we have a large communal kitchen that is fully equipped.  You may also store your food in our cupboards or in the big fridge.
All our properties have free hi-speed fibre wi-fi access.  For those (rare) travellers without their own device we also have 2 computer terminals for guests’ use.  There is a small cost for the use of these to help maintain their upkeep.  We also have a public phone available for your use.
Yes, we have a hand basin and clothes line but also offer a laundry service. There are collections and deliveries twice a day and a load up to 5 kg costs R70.
Yes, we do exchange all major currencies. We charge a small handling fee but no commission and great rates.
Yes, we have a luggage storage room that you may use during your travels.
Yes, we have our own café on the first floor. It opens for breakfast at 07h30 and the kitchen closes at 10.30pm. During that time you can order light meals and snacks like sandwiches, nachos, salads, pizzas, burgers etc. We also serve drinks and cocktails in our bar!
We do have a pool table and every Tuesday night is our famous pool competition where you can win great prizes like wine tours or abseiling from Table Mountain.
No, you can park your car in the street in front of our lodge but please park in the direction of the traffic or else you will get a fine. We also advise you to never leave anything (even an old sweater) visible in the car. We have a security guard during the night who patrols the road.
En-suite rooms are rooms with their own bathroom shower and toilet.
It is safe to walk at daytime. You can get a map from reception and we will show you areas to avoid if necessary.  It is not really advisable to walk around any city after dark.
The closest supermarket is a three minutes’ walk away. The nearest restaurants are on Kloof Street which is a 5 minute walk from here.
We have an ATM on the premises!
Yes, you can walk to the Waterfront, but it will take between 45 minutes to one hour from Ashanti Gardens.  If you don‘t want to walk you can take a MyCiti bus or a regular taxi to get there.
Cape Town’s most famous beaches, Clifton beach and Camps Bay, are within walking distance for the keen hiker. For the rest of us a minibus or regular taxi takes 15 minutes from Ashanti Gardens.
Yes, it is possible to walk. The best thing is to take a MyCiti bus or a taxi to the Cable car. Then it is up to you to climb up or to take the Cable station. A walk up takes between two and three hours (depending on the path you chose). The cable car takes 7 minutes to get up to the top.
There are cheap minibuses and the new MyCiti bus service. There is also a train running to some suburbs and towns nearby Cape Town.
A twin room will have two single beds whereas a double room has one double bed.
No. All camping is on a first-come, first-served basis as it is difficult to determine the size of tents and reserve space accordingly.