To secure your reservation we require a non-refundable deposit equivalent to the 1st night stay within 7 working days of the original reservation. Provisional bookings not confirmed within 7 working days will automatically be cancelled and made available to other clients.
The deposit payment can be made on-line via our secure payment agency – (Ashanti Reservations will send you a link). Alternatively, one can pay by bank deposit from a South African bank. The remaining balance can be settled on arrival in cash or credit card.
Cancellation of a booking must be made in writing (via email) and will only take effect once such cancellation has been received by Ashanti Lodge. The 1st night stay deposit paid will be non- refundable, however we will refund any other monies paid provided that the reservation is cancelled/amended prior to 14 days before arrival. If cancelled within 14 days – no refunds will be given.